A current Wall Avenue Journal article reported that Airbnb’s “technique of slashing advert spend, investing in model advertising and marketing, and lessening its reliance on search engine advertising and marketing continues to repay.”
This remark has sparked discussions amongst many advertisers, questioning if an identical technique might work for them.
In 2019, Airbnb started shifting finances away from search advertising and marketing in favor of broader advertising and marketing initiatives.
The pandemic accelerated the shift, with video and social media choosing up the lion’s share of digital spend in 2021, in accordance with knowledge compiled by Semrush and Pathmatics.

In This fall 2021, the corporate expanded its digital technique to OTT and CTV, additional lowering the shared finances for PPC.
With CPCs on efficiency media channels rising, advertisers are questioning if transferring away from efficiency advertising and marketing channels is the correct transfer.
However earlier than we take an identical leap, let’s take a look at three key concerns.
1. What exterior forces are affecting your small business?
The pandemic performed a substantial position in Airbnb’s shift in technique.
The corporate decreased its advertising and marketing spend from April 2020 to November 2020, when it re-emerged with a powerful social media presence.
Then, in December, Airbnb reminded prospects with video adverts that the model will likely be there when individuals are able to journey.
Shopper habits modified and Airbnb wanted to make use of a medium that will reassure and encourage belief. What higher technique to do it than with a video?
It’s important to be aligned with the exterior forces that have an effect on your advertising and marketing combine.
Are you creating a brand new class? Or attempting to vary shopper habits?
In that case, a change to model promoting could make sense.
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2. Have you ever reached a tipping level?
Ninety % of Airbnb visitors comes on to the positioning. Its market share within the area is nearly 20%, in accordance with Second Measure.
Airbnb had already reached its tipping level. His class was nicely established and he was a frontrunner in that class.
As a substitute of utilizing efficiency media to generate new prospects, they may use them as strategic levers for provide and demand.
Consider your model consciousness spend as the large workhorse and efficiency media as nice tuning.
Earlier than you determine the place to spend your advertising and marketing {dollars}, know the place it is going.
Are you the chief in your class? Do most of your guests come on to your website?
In that case, it is sensible to present extra weight to model promoting and depend on efficiency media for nice tuning.
But when it’s good to purchase extra prospects to achieve a tipping level, think about a higher-performing media technique.
3. Have you ever wasted spending?
Lastly, from the surface, it is onerous to inform how a lot Airbnb’s efficiency advertising and marketing spend was wasted.
However Rakuten Advertising and marketing and Commerce Alerts surveys point out that entrepreneurs routinely waste 25-40% of their advertising and marketing finances.
Merely lowering this wasted spend and repurposing the {dollars} for broader advertising and marketing initiatives can provide advertisers comparable results to what Airbnb noticed.
Consider your current efficiency advertising and marketing {dollars} to search out the wasted spend hiding in plain sight. On-line audit instruments will help, in addition to audits from advertising and marketing companies.
Rethink your advertising and marketing combine based mostly in your distinctive state of affairs
It is value re-emphasizing that Airbnb nonetheless spends ~50% of their finances on efficiency media.
So whereas its combine has modified from the earlier 80%, the corporate nonetheless depends closely on efficiency media to assist stability provide and demand.
As advertisers think about whether or not to shift finances to model consciousness, the roles of selling channels must be reassessed.
Permitting every channel to harness its superpowers can create a beautiful symbiotic relationship inside your advertising and marketing combine.
So in case you’re contemplating an Airbnb-like change in technique, it is necessary to assume critically about your small business earlier than taking the plunge.
Take into consideration your class, shopper habits, and market place. Lastly, consider any wasted spending.
And in case you’re able to make the leap, bear in mind to check, measure, consider and repeat.
The opinions expressed on this article are these of the visitor creator and never essentially these of Search Engine Land. Workers authors are listed right here.

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Airbnb’s search marketing shift: Should advertisers follow suit?